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- • Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.
- • The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.
- • Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).
- • If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.
Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location. - • If these return specifications are not met, we may not be able to properly process your return. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.
Bags
Filters
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Absolute Canada adidas Anuschka Baffin Birkenstock Blondo Canada Blowfish Malibu Blundstone Bogs Chaco Champion Champs Clarks Co Lab Columbia Converse Cougar Crocs Dr Martens Duray FitFlop Fjallraven Fraas Glerups Gredico NHL Havaianas Heelys Hey Dude Hot Sox Hunter Hurley JanSport Josef Seibel K Bell Kamik Keds Keen Kodiak Lacoste Macseis MATT NAT Mephisto Merrell Moneysworth Best Nuvola OOFOS Polo Ralph Lauren Puma Redback Reebok Reef Romika Roots Royal Canadian Skechers Skechers Work SoftMoc SoftMoc Gift Card SoftMoc Shoe Care Sorel Sperry Steve Madden Superga Terra Teva Timberland TOMS UGG Vans Vionic Volant James
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Ankle Boots Backpacks Ballerinas Beanie Boat Shoes Booties Boots Canvas Loafers Casual Clogs Casual Loafers Casual Oxfords Casual Sandals Chelsea Boots Chukka Boots Clip On Accessories Clutches Combat Boots Cross Body Bags Dress Heels Dress Loafers Dress Oxfords Dress Sandals Duckies EVA Styles Face Mask Fanny Pack Fashion Sneaker Fisherman Sandals Flats Flip Flops Footbed Sandals Gift Card Gloves Hats Heels High Top Hiking Hobo Bags Insoles Knee High Boots Mary Janes Mid Calf Boots Moccasins Mukluks Platform Sneaker Platforms Rainwear Running Shoes Safety Footwear Sandal Scarves Shoe Care Products Shoulder Bags Slides Slip On Casual Slipper Sneaker Snow Boots Socks Sport Sandals Suede Boots Thong Sandals Tote Bags Travel Bags Walking Shoes Wallets Wedge Boots Wedge Sandals Wedges Winter Boot Wristlets
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Here's a helpful conversion chart to find your correct shoe size. Please remember this is only a guide. Your personal results may vary.
Women Sizes
| US/CAN | CM | INCH |
| 5 | 21.2 | 8.35 |
| 6 | 22 | 8.66 |
| 6.5 | 22.5 | 8.66 |
| 7 | 22.8 | 8.98 |
| 7.5 | 23.3 | 8.98 |
| 8 | 23.7 | 9.33 |
| 8.5 | 24.2 | 9.33 |
| 9 | 24.6 | 9.68 |
| 9.5 | 25.1 | 9.68 |
| 10 | 25.4 | 10 |
| 10.5 | 25.9 | 10 |
| 11 | 26.2 | 10.31 |
Men Sizes
| US/CAN | CM | INCH |
| 7 | 24.6 | 9.68 |
| 7.5 | 25.1 | 9.68 |
| 8 | 25.4 | 10 |
| 8.5 | 25.9 | 10 |
| 9 | 26.2 | 10.31 |
| 9.5 | 26.7 | 10.31 |
| 10 | 27.1 | 10.67 |
| 10.5 | 27.6 | 10.67 |
| 11 | 28 | 11 |
| 11.5 | 28.5 | 11 |
| 12 | 28.8 | 11.34 |
| 13 | 29.6 | 11.65 |
Filters
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Absolute Canada adidas Anuschka Baffin Birkenstock Blondo Canada Blowfish Malibu Blundstone Bogs Chaco Champion Champs Clarks Co Lab Columbia Converse Cougar Crocs Dr Martens Duray FitFlop Fjallraven Fraas Glerups Gredico NHL Havaianas Heelys Hey Dude Hot Sox Hunter Hurley JanSport Josef Seibel K Bell Kamik Keds Keen Kodiak Lacoste Macseis MATT NAT Mephisto Merrell Moneysworth Best Nuvola OOFOS Polo Ralph Lauren Puma Redback Reebok Reef Romika Roots Royal Canadian Skechers Skechers Work SoftMoc SoftMoc Gift Card SoftMoc Shoe Care Sorel Sperry Steve Madden Superga Terra Teva Timberland TOMS UGG Vans Vionic Volant James
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Ankle Boots Backpacks Ballerinas Beanie Boat Shoes Booties Boots Canvas Loafers Casual Clogs Casual Loafers Casual Oxfords Casual Sandals Chelsea Boots Chukka Boots Clip On Accessories Clutches Combat Boots Cross Body Bags Dress Heels Dress Loafers Dress Oxfords Dress Sandals Duckies EVA Styles Face Mask Fanny Pack Fashion Sneaker Fisherman Sandals Flats Flip Flops Footbed Sandals Gift Card Gloves Hats Heels High Top Hiking Hobo Bags Insoles Knee High Boots Mary Janes Mid Calf Boots Moccasins Mukluks Platform Sneaker Platforms Rainwear Running Shoes Safety Footwear Sandal Scarves Shoe Care Products Shoulder Bags Slides Slip On Casual Slipper Sneaker Snow Boots Socks Sport Sandals Suede Boots Thong Sandals Tote Bags Travel Bags Walking Shoes Wallets Wedge Boots Wedge Sandals Wedges Winter Boot Wristlets
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