• Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.
• The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.
• Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).
• If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.
Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location.
• If these return specifications are not met, we may not be able to properly process your return. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.
Steve Madden is all about what is HOT right now! As a designer Steve Madden always has a pulse on what is happening in fashion and street wear, so you can rest assured that you're always ON TREND when you sport Steve Madden. With a wide selection of footwear, you'll be able to find something that is fashion forward for every occasion, from Casual Boots and Sneakers to Bags and Wallets Steve Madden has you covered when it comes to Fashion!
Women's Size Chart
Here's a helpful conversion chart to find your correct shoe size. Please remember this is only a guide. Your personal results may vary.