SoftMoc is pleased to offer FREE SHIPPING on all eligible orders. Most items ship to most destinations for free! Once you provide your shipping address during the checkout process, SoftMoc will display any shipping charges on the final checkout page.
Most orders are processed within 24 hours and will arrive to you within 1-4 business days!
Please Note: Select rural areas as well as the Territories may not qualify for Free Shipping.
Free Size Exchanges
Problem with sizing? We have a fix for that! SoftMoc will pay for your return shipping if you require a size exchange.
- Place a new order on Softmoc.com with your correct size.
- Notify our customer care team at [email protected] of your original and newly placed order numbers
- Our team will send you a Free Return Label and your Return Merchandise Authorization Number (RMA#)
- That's it! Your new order will be on its way and once your existing parcel is received, you will be issued a full refund.
Any online order placed on SoftMoc.com which qualifies for FREE SHIPPING will also qualify for free returns. Qualifying orders will receive a prepaid return postage label with UPS. To initiate a return, simply visit our Order Tracking page and select "Request RMA". Alternatively, you may contact our SoftMoc Customer service team and we will gladly assist you.
Shipping costs are non-refundable
Please Note: Select rural areas as well as the Territories may not qualify for Free Returns & Exchanges.