We feel that we offer the best selection of shoes on the internet and offer the most competitive prices.

If you find a lower price on any of the products we offer on another web site, Softmoc.com will refund you 110% of the difference providing the following rules are met:

• The item must be the same style, color and size.
• The web site cannot be an auction or clearance/closeout site, and must be based in the U.S
• Taxes (if any) and shipping charges will be included when calculating the price difference.

To receive your 110% price guarantee:

• Place an order on softmoc.com for the item that you want, then E-mail customer service (shoes@softmoc.com) Please provide: Your SoftMoc ticket (order) number.
• Provide the exact web site address of the site where you found the lower price. Please specify the lower price from the other site, together with applicable shipping charges and sales tax.

Once we have verified the information, a manual refund equaling to 110% of the difference, (matching the price and discounting an additional 10%) will be applied to your credit card.

If you have any questions or concerns with this policy, please contact our Customer Service Dept at 1-877-SOFTMOC(7638662)